royalancer provides the finest IT services to both local and global businesses. It has championed in the areas of software and website designing

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Refund policy

Our effort to make our customers satisfied is untiring. But regardless of what we provide, you may not be satisfied as a customer. Having that in mind, we offer refunds on some conditions. Our refund policy is as follows.

Cases we offer refund

  • If we fail to provide as described service.
  • If we fail to respond to your support post in 48 hours (business days only).
  • If the main service description does not match what it actually offers.

Cases we don’t offer any refund

  • You have changed your mind about an service.
  • You bought an service by mistake and we already started working on it.
  • It has already been 30 days after you have purchased our service and did not responded with required ino.
  • We don’t offer any refund for any item that you buy/bought at a discounted price. The items you buy at a special price (e.g. promotions/discounts) will not be eligible for refunds too.
  • We don’t offer refund for any feature you ask that is not listed in our product description. (N.B: It is best for you to check the feature list and if the product has any demo preview, then check it too)