Our effort to make our customers satisfied is untiring. But
regardless of what we provide, you may not be satisfied as a customer.
Having that in mind, we offer refunds on some conditions. Our refund
policy is as follows.
Cases we offer refund
- If we fail to provide as described service.
- If we fail to respond to your support post in 48 hours (business days only).
- If the main service description does not match what it actually offers.
Cases we don’t offer any refund
- You have changed your mind about an service.
- You bought an service by mistake and we already started working on it.
- It has already been 30 days after you have purchased our service and did not responded with required ino.
- We don’t offer any refund for any item that you buy/bought at a discounted price. The items you buy at a special price (e.g. promotions/discounts) will not be eligible for refunds too.
- We don’t offer refund for any feature you ask that is not listed in our product description. (N.B: It is best for you to check the feature list and if the product has any demo preview, then check it too)