royalancer provides the finest IT services to both local and global businesses. It has championed in the areas of software and website designing


Refund policy

Our effort to make our customers satisfied is untiring. But regardless of what we provide, you may not be satisfied as a customer. Having that in mind, we offer refunds on some conditions. Our refund policy is as follows.

Cases we offer refund

  • If we fail to provide as described service.
  • If we fail to respond to your support post in 48 hours (business days only).
  • If the main service description does not match what it actually offers.

Cases we don’t offer any refund

  • You have changed your mind about an service.
  • You bought an service by mistake and we already started working on it.
  • It has already been 30 days after you have purchased our service and did not responded with required ino.
  • We don’t offer any refund for any item that you buy/bought at a discounted price. The items you buy at a special price (e.g. promotions/discounts) will not be eligible for refunds too.
  • We don’t offer refund for any feature you ask that is not listed in our product description. (N.B: It is best for you to check the feature list and if the product has any demo preview, then check it too)